Policies

Policies

The Carter Notch Inn is designed and operated for an adult clientele seeking their perfect retreat from their daily lives, and is therefore unsuitable for children under 12 years of age.

We love animals, but to maintain the historic charm of the Carter Notch Inn, we do not allow guest pets onto the property.

Carter Notch Inn is located in a High Fire Danger Area; therefore we are a non-smoking, tobacco-free, vapor-free property both inside and outside the building for the health and courtesy of all our guests. If you are a smoker, there is a Smoking Joe Tower in the back corner of the parking lot where you are permitted to smoke and leave your discarded cigarette butts.

Smoking is considered “damages.” Guests are financially responsible for any damages to the rooms or public spaces. Eating meals is not permitted in the Guest Rooms. Violation of any of these policies will result in a minimum charge of $500.00 due to the expenses we incur to remediate any damages and the loss of income.

Open Flames

Candles are decorative only. This is a 100 year old wooden structure please do not light any candles or incense.

Reservation

Booking in advance is always advisable to ensure your preferred room is available. We will be glad to answer any questions you may have about the rooms. Call (800) 794-9434 or (603) 383-9630 for information and reservation confirmation.

We accept reservations up to 12 months in advance. Please check the website for minimum stay requirements, as it varies throughout the year. Weekends and holiday weeks are subject to a minimum stay.

Singles may deduct $10 from listed rates. Add $35 for extra person in rooms 2 and 7. All room rates are subject to New Hampshire 9% tax.

To secure your reservation, A deposit of one night’s stay is required and is applied to the balance due on your scheduled departure day. We accept Visa, MasterCard, or Discover.

Rooms 1, 2, 3, & 5 are located on the second floor & Rooms 6, 7, 8, & 9 are located on the third floor of this historic building. All rooms have private bathrooms, alarm clocks, hair dryers & personal toiletries. Each of our guest rooms benefit from air conditioning and have their own unique personalities, tastefully decorated with antiques and country style arts and crafts.
This is our home and we reserve the right to refuse service to anyone.

Check-In and Check-Out

Check-in is any time between 3 and 7 pm, if you will be arriving later than 7 pm, please call us at (800) 794-9434. Check-out time is by 11 am on your departure date.

Cancellations

Carter Notch Inn is a small privately owned business. Due to the size of our B&B, cancellations greatly affect us. We never overbook our property, consequently when we guarantee an accommodation we miss the opportunity to book that room to others. Please understand, we must maintain a firm cancellation policy for non-arrival or early departure. Carter Notch Inn is not financially responsible for cancellations due to Force Majeure.

A cancellation fee of $30 per room within any time frame will be forfeited. The remainder of the deposit will be refunded if booking is cancelled 15 days prior to your arrival date. Modifications to your reservation requested, more than 30 days prior to arrival, are accepted subject to availability. We are unable to accommodate any modifications to your reservation 30 days or less prior to your arrival.

If a booked room is cancelled between 8 – 14 days prior to arrival date the entire deposit will be forfeited. For cancellations made 7 or less days prior to arrival, we must hold you financially responsible for the entire length of your booked stay.

We do not offer refunds for late arrivals or early departures. If a guest departs prior to reserved length of stay the charge for the entire stay will be forfeited.

Autumn Season Cancellations

September 21st through October 17th 2020

A cancellation fee of $30 per room within any time frame will be forfeited. The remainder of the deposit will be refunded if booking is cancelled 30 days prior to your arrival date. Modifications to your reservation requested, more than 30 days prior to arrival, are accepted subject to availability.

We are unable to accommodate any modifications to your reservation 30 days or less prior to your arrival, i.e. once past the 30 days prior to your arrival you are financially responsible for all nights in your original reservation. If your original reservation was for 4 nights and you change it to 2 or 3 nights, you will be charged for the original reservation of all 4 nights.

For cancellations made thirty days or less prior to arrival, we must hold you financially responsible for the entire length of your booked stay.

Covid-19 Statement

We have taken enhanced health and safety measures for you and all our Guests, and our wonderful staff. Currently, an inherent risk of exposure to COVID-19, a contagious disease, could exist in any public place where people are present. By visiting Carter Notch Inn, you voluntarily assume all risks related to exposure to COVID-19 and agree to hold harmless Carter Notch Inn.

By booking your reservation, you acknowledge and fully agree to our policies.

Travel Insurance

We realize that travel itineraries can have unexpected changes. For peace of mind when planning your travel, please consider purchasing travel insurance for your upcoming trip. We recommend InsureMyTrip They are the best option to compare plans and find the right coverage for you. They have thousands of travel insurance plans and a one-of-a-kind recommendation search engine to help travelers find the right plan. They will be there for you before, during, and after your trip should you need anything; most importantly, assisting you with a claim.

Parking

Carter Notch Inn has an on site parking lot and allows for ample off street free parking. You don’t have to worry about finding a spot, there is one saved for each of our guests. We have reserved one spot for each room so if you are traveling with more than one vehicle, please let us know in advance!

ADA Compliance

Our goal is to provide a wonderful experience in the desirable location of Jackson, NH. We have built our site with ADA compliance in mind and have utilized available tools such as achecker.ca and Google Chrome’s ADA compatibility diagnostic tools. Please be aware that our efforts are ongoing. If you have difficulty navigating our website, we ask you to contact us via telephone or email and our helpful staff will be happy to assist you.  Our property is not physically ADA compliant and we have no ADA Compliant features in the rooms or on the property. Our property has been grandfathered into the local ordinances.

163 Carter Notch Road
Jackson, NH 03846

(603) 383-9630
Owners: Danny Leyden, Donna Leyden
[email protected]

We work very hard to provide an easy-to-use online experience for all guests. We believe all of our website visitors should be able to easily research online on https://www.carternotchinn.com regardless of device type and whether an individual requires assistive technology. Our hotel website allows visitors to search for accessibility featured guest rooms with ease and details our property’s accessibility features here. If you have any questions or would like to report any issues related to the accessibility features of our property’s website, please contact us at [email protected]

Bed and Breakfast Website Accessibility Features

This website for Carter Notch Inn is designed to be fully accessible to all and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.0 and conforms to most priority checkpoints which entail some of the following elements:

Navigation Shortcuts

Our inn’s website can be navigated by using the tab key to traverse the elements of each page and by using the enter key to activate a highlighted link.

Structured, Semantic Markup

HTML heading tags are used to convey the document structure. Navigation menus are tagged as HTML maps so that the menu title can be read out, and the menu items are presented as a group.

Images Visibility

All content images include descriptive ALT attributes and all purely decorative graphics include null ALT attributes.

Standards Compliance

The site is designed to conform to Level AA compliance as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.

Accessibility References

Accessibility Software and Services

The following tools and services are available for free to assist you with viewing and interacting with our website:

  • HTML Validator for HTML Validator, a free service for checking that web pages conform to published HTML standards.
  • Click Here for Web Page Backward Compatibility Viewer, a tool for viewing your web pages without a variety of modern browser features.
  • Click Here for Lynx, a free text-only web browser.

Browser Help

Optimize the way you view your web browser. If you have difficulty in reading our website on your screen, you may be able to change the settings on your browser to help you improve readability and visibility of each webpage:

Learn about the Accessibility features of these major Internet Browsers below:

New England Magazine

5 of the best bed and breakfast in the White Mountains

June 5, 2020

Moose Reserve Button | Carter Notch Inn Bed & Breakfast | Jackson, NH

Carter Notch Inn Logo | Carter Notch Inn Bed & Breakfast | Jackson, NH